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Traditional Policy Inquiry
Traditional Policies
Phone/Fax: Phone: 1-800-732-5543
M–F  8 a.m. to 7 p.m. ET
Fax: 617-572-1571
  Mail - General Correspondence/ Service Request: John Hancock
PO Box 772
Boston MA 02117
Mail Premium Payments to: John Hancock
PO Box 7247-0181
Philadelphia PA 19170-0181
  Overnight Premium Payments to: John Hancock Billing & Income
C-6 197 Clarendon St
Boston MA 02116
Advisers Call: 1-800-505-9427